• Full Time
  • Nashville, TN
  • Applications have closed

Website Change Healthcare

Change Healthcare is one of the largest, independent healthcare technology companies in the United States.

On March 1, 2017 McKesson Corporation (NYSE MCK) and Change Healthcare Holdings, Inc., formed a new healthcare information technology company, setting an incredibly exciting course for the future. The entity combined substantially all of Change Healthcare’s business and the majority of McKesson Technology Solutions (MTS) into the new company.

*Please note if you apply to this job you are completing an application for employment with Change Healthcare, and not McKesson Corporation. If you are contacted by a Change Healthcare recruiter, please feel free to ask questions related to this new organization.


Our culture is guided by our core values which are woven into the fabric of every aspect of our company; pursue purpose, champion innovation, earn trust, be agile, and include all.Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!Current Need

The VP, Network Operations reports to the Senior Vice President of Operations and is responsible for defining and executing the strategy for network operations in close collaboration with the general managers of the network business. As a key member of the operations leadership team, this role will be responsible for an organization of approximately 200+ staff. This team will play a key role in driving the growth of network business through operational efficiency and excellence.

Position Description• Develop and execute strategy to better serve our clients in network operations, while remaining aligned with, and accountable to, the SVP, Operations and the General Managers of the network businesses for team performance• Using data-driven and Lean Six Sigma methodologies, improve operational performance of our company’s networks operations teams• Actively contribute to roadmap and strategy development, including network convergence plans, representing the voice of the customer• Consistently develop and deliver productivity improvements to streamline network operations to be more efficient on a unit and total expense basis• Collaborate with Operations colleagues to identify and share best practices throughout enterprise operations• Execute strategies to improve NPS scores in network operations. Use data as the basis for decisions• Promote accountability and teamwork through your leadership and strong communications with all teams. And, define the appropriate organization, including leader selection, to facilitate outstanding operational performance

Minimum Requirements: A minimum of 8 years’ network operations experience

Critical Skills: Communication – Excellent communication and interpersonal skills.

Additional Knowledge & Skills• Healthcare network operations experience preferred• A minimum of 5 years’ management experience• Experience with Lean Six Sigma methodologies strongly preferred

Education• Bachelor’s degree required• Master’s degree preferred

Travel: Up to 25%

Physical Requirements: General Office Demands

Agency Statement: No agencies please